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Returns Policy

We advise you to read our return policy information before placing any orders.

Returns on Non Prescription Eyewear

Free returns within UK within 14 days

  • Goods must be unused and with all the original packaging
  • Contact us and we will email you with return label, you can then attach it to the box and hand it over to the local post office
  • We are unable to offer exchanges
  • We are unable to accept returns from international customers

Returns on Prescription Eyewear

Lenses are custom made according to your prescription

  • Returns not possible on all prescription glasses

Refund Processing times

We offer a full refund

  • Refund processing time 28 days
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