Returns Policy

Returns on Non Prescription Eyewear

Free returns within UK within 14 days

• Goods must be unused and with all the original packaging
• Contact us and we will email you with return label, you can then attach it to the box and hand it over to the local post office
• We are unable to offer exchanges
• We are unable to accept returns from international customers

Returns on Prescription Eyewear

Lenses are custom made according to your prescription

• Returns not possible on all prescription glasses

Refund Processing times

We offer a full refund

• Refund processing time 28 days