Returns Policy

We advise you to read our return policy information before placing any orders

Returns on Non Prescription Eyewear

UK returns within 14 days only if fault is found. (14 days start from the day you receive your glasses)!!

No returns / refunds possible if glasses don't suit you or you have changed your mind.

Goods must be unused and with all the original packaging
Send your returns to Specshop, 25 Trinity Road, Tooting Bec, London, SW17 7SD
We are unable to offer exchanges
We are unable to accept returns from international customers
We strictly recommend you try the glasses in our shop or at your local opticians before placing any orders with us, we are a very small family run business and returns are very costly to our business. Please be 100% sure you will keep the glasses as we will not be able to offer a refund for glasses that don't suit you or you have changed your mind, we appreciate your understanding, thank you.

Lenses are custom made according to your prescription and by UK trade law are not eligible for refunds if you have changed your mind

Refunds not possible on prescription lenses
Further £15 will be deducted from the frame price to cover the cost of glazing charges associated with manufacturing your glasses with prescription lenses

Refund processing time 45 days